If your account gets locked then there can be some doubtful activity happening through your account that Amazon detects and your Amazon account gets locked.
Such as you are using your mobile with different IP addresses or you are canceling a huge number of orders, and many more.

1. To fix this issue you can connect with Amazon through chatting.
Create any other account if you can’t access your account. Go to “Your Account”, Click on “Customer Service”, Choose “Something else”, Tap on “I need more help”, then click “Start chatting now.”
2. Call Amazon customer care for help

Also read here: Getassist

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